4pcs Terms & Conditions – Terms of Use for Malaysia's Online Casino Platform

By registering, accessing, or using any part of the 4pcs platform – whether via the website, mobile app, or any other digital channel provided by 4pcs – you hereby acknowledge that you have read, understood, and agree to be fully bound by these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, you are not permitted to register for or use 4pcs's services. Continued use of the 4pcs platform following any amendments to these Terms & Conditions will be considered acceptance of those changes.

These Terms & Conditions constitute a legally binding agreement between you ("Member" or "User") and 4pcs ("Platform", "We"). This agreement takes effect from the date of your account registration and remains in force until your account is terminated.

To be eligible to register as a 4pcs member, you must meet all of the following requirements:

• At least 18 years old at the time of registration.
• Must be an individual (not a company or business entity) registering in a personal capacity.
• Holding an active Malaysian phone number that can be used for verification.
• Have a valid and active email address.
• Has never previously been terminated or suspended from the 4pcs platform for any reason.
• Not subject to any law or regulation that prohibits participation in online gambling activities.

4pcs reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within the stipulated timeframe may result in account suspension. All players who register are deemed to have confirmed that they meet all of the eligibility requirements above.

Each player is only permitted to hold one (1) active account at 4pcs at any one time. Registering or operating multiple accounts — whether using the same or different details — is strictly prohibited and constitutes a serious violation.

You are solely responsible for:

• Keeping your password and account login details confidential.
• Ensuring that no other party uses your account without your authorisation.
• Notify 4pcs immediately if you suspect any unauthorised access to your account.
• Ensuring that all information provided to 4pcs is accurate, complete, and up to date at all times.

4pcs shall not be held liable for any losses arising from third-party access to your account resulting from your own negligence or failure to keep your login credentials secure.

For added security, 4pcs strongly encourages all members to enable the Two-Factor Authentication (2FA) feature available in your account settings. This provides an extra layer of protection for your 4pcs account.

All financial transactions on 4pcs are conducted in Malaysian Ringgit (RM) only. Payment methods accepted by 4pcs for the Malaysian market are as follows:

• Digital Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Bank Transfer: DuitNow, FPX (Maybank2u, CIMB Clicks, and other major Malaysian banks)

Deposit Requirements: The minimum deposit amount is RM 10 per transaction. Deposits are processed instantly and will be credited to your 4pcs account within a few seconds to 5 minutes, depending on the payment method selected.

Withdrawal Conditions: The minimum withdrawal amount is RM 30. Withdrawals are typically processed within 5 to 30 minutes. For withdrawals exceeding RM 5,000, 4pcs reserves the right to request identity verification (KYC), which includes submitting a copy of a valid MyKad or passport.

4pcs reserves the right to suspend or decline any withdrawal if suspicious activity is detected or if KYC requirements have not been fulfilled. All withdrawals must be made to the same bank account or digital wallet used for the deposit.

4pcs offers a variety of bonuses and promotions to its members from time to time. All bonuses are subject to the specific terms stated alongside each promotional offer. The general bonus terms at 4pcs are as follows:

• All bonuses are subject to wagering requirement before any withdrawal is permitted.
• The standard wagering requirement for the 4pcs Welcome Bonus is 20x of the total deposit and bonus amount received.
• Bonus must be used within 30 days from the activation date, or it will expire automatically.
• Each player is entitled to claim the Welcome Bonus once (1) only.
• Eligible wagering is counted only from specific games listed in the respective bonus terms.
• 4pcs reserves the right to void any bonus suspected of having been obtained through fraud or abuse.

The full terms for each bonus and promotion are clearly stated on the 4pcs Promotions page. Please read those terms carefully before claiming any bonus. Unfamiliarity with bonus terms cannot be used as grounds to request an exemption.

All games available on 4pcs – including slots such as Golden Dragon, Prosperity Lion, Dawn of Egypt, 888 Dragons, Santa Gift Rush, Crazy Coin Flip, and Crash X, as well as Live Casino and sports games – are subject to the following rules:

• All games utilise a Random Number Generator (RNG) that has been independently audited to ensure true fairness and randomness.
• Any game outcome determined by the system is final and cannot be disputed, except in cases of verifiable technical error.
• In the event of a technical disruption during a game session, 4pcs will make every effort to restore the game state. However, where recovery is not possible, affected bets may be refunded to the player.
• The RTP (Return to Player) value for each game is as stated in that game's information. RTP is a theoretical long-term figure and does not guarantee outcomes for any individual session.
• Minimum and maximum bet limits for each game are set by the respective game providers and are subject to change from time to time.

The decision of the 4pcs support team regarding any game dispute is final upon completion of a thorough investigation. Players who remain unsatisfied may submit an appeal through the designated official channels.

The following is a list of actions and conduct that are strictly prohibited on the 4pcs platform. Any violation may result in immediate account suspension or termination without compensation:

• Identity Fraud – Registering using another person's identity or providing false information during registration or the KYC process.
• Multiple Accounts – Owning or operating more than one 4pcs account simultaneously.
• Money Laundering – Using the 4pcs platform for any money laundering or illegal financing activities.
• Bonus Abuse – Creating a new account solely to claim a bonus, or employing betting strategies designed to fulfil bonus wagering requirements without genuine risk.
• Use of Unauthorised Software – Using bots, automated scripts, artificial intelligence software, or any other technology to gain an unfair advantage in any game on 4pcs.
• Collusion – Cooperating with other players to manipulate game outcomes, particularly in Live Casino or table games.
• Hacking or Exploitation – Attempting to hack, attack, or exploit any technical vulnerability within the 4pcs system.

4pcs employs an advanced monitoring system to detect any suspicious activity. Each confirmed case will be subject to appropriate action, including reporting to the relevant authorities where necessary.

4pcs is not liable for any losses arising from the following situations:

• Internet service disruptions, device failures, or technical issues on the user's end that cause interruptions during a game session.
• Financial losses resulting from betting decisions made by the player themselves.
• Unauthorised access to a player's account resulting from the player's own failure to keep their login credentials secure.
• Third-party claims arising from a player's use of the 4pcs platform.
• Any disruption or loss arising from extraordinary circumstances beyond 4pcs's reasonable control (force majeure), including natural disasters, large-scale cyberattacks, or national internet infrastructure failures.

4pcs's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days prior to the claim arising. 4pcs operates on a "play at your own risk" basis and makes no guarantees regarding the outcome of any game.

4pcs reserves the right to suspend or terminate any account without prior notice where there is evidence or reasonable suspicion of a breach of these Terms & Conditions. Common grounds for termination include:

• Violation of any provision under these Terms & Conditions.
• Evidence or suspicion of fraud, money laundering or other illegal activities.
• Failure to complete the identity verification (KYC) process within the stipulated timeframe.
• Official requests from law enforcement or regulatory bodies.

Players also have the right to close their own account at any time by contacting the 4pcs support team. If an account is terminated at the player's request and no violations have occurred, any valid account balance will be returned to the player once the review process is complete.

If an account is terminated due to a proven violation, 4pcs reserves the right to forfeit all funds in the account, including any pending withdrawals.

4pcs takes the protection of members' personal data seriously. All personal information collected during registration and platform use is secured with SSL 256-bit encryption and managed in accordance with 4pcs's comprehensive Privacy Policy.

By registering with 4pcs, you agree that 4pcs may:

• Collecting and processing your personal information for the purposes of platform operations, identity verification and regulatory compliance.
• Using your information to send relevant marketing communications – you may withdraw this consent at any time.
• Sharing your information with selected third-party service providers who assist 4pcs in platform operations, subject to strict confidentiality agreements.

For full details on how 4pcs collects, uses and protects your personal data, please refer to 4pcs Privacy Policy which forms part of this agreement.

4pcs is fully committed to player protection and the promotion of responsible gambling. We believe that gambling should remain an enjoyable form of entertainment, not a source of stress or financial hardship.

4pcs provides the following responsible gambling tools to all members:

• Deposit Limit – Set your own daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit – Set a maximum loss limit per session, day, or week.
• Play Time Limit – Limit your daily playing time to prevent excessive gaming.
• Temporary Self-Exclusion – Suspend your account for anywhere between 24 hours and 6 months whenever you need a break.
• Permanent Self-Exclusion – Permanently close your account if you feel you need to stop playing entirely.

If you or someone you know is experiencing gambling-related issues, 4pcs encourages you to seek help immediately. Visit our Responsible Gaming page for more information and support resources.

4pcs reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without providing specific prior notice to individual members. The latest version of the Terms & Conditions will always be available on this page, and the "Updated" date at the top of the page will reflect the date of the most recent revision.

It is your responsibility as a 4pcs member to review these Terms & Conditions periodically to ensure you remain aware of the latest conditions governing your use of the platform. Your continued use of the 4pcs platform following any amendment coming into effect will be deemed as your acceptance of the revised Terms & Conditions.

In the event of any conflict or discrepancy between versions of these Terms & Conditions in different languages (if applicable), the Bahasa Melayu version shall take precedence and serve as the official reference.

For any questions or clarification regarding these Terms & Conditions, please contact the 4pcs support team at [email protected] or via our platform's live chat, available 24 hours a day.